B2B Addon

• AB Commerce can be purely B2C or purely B2B or can be a Dual B2C/B2B platform
• Dual B2C/B2B means that trade customers can log into the B2C platform and then the products and /or prices can change specific to them

• Your customers can have their own B2C websites that pull products directly from your B2B website
• Includes real-time stock integration with your stock system
• Incldues real-time changes to product details such as product descriptions and changes to product images

Automatically integrate the following with your ERP:

• Products + Versions/Variants
• Stock
• Product Categorisation
• Related Products
• Customers
• Pricing / Price Plans
• Offline/Telephone Orders

Real-time web services for:

• Downloading Orders
• Downloading Shipments (when multiple orders are grouped into 1 large order)
• Downloading Stock ordered but not yet assigned to an order in ERP
• Updating Order Status 

• Can set Trade Pricing for products which are used for all trade customers
• Or can use a more advanced price plans system where you can create different price plans consisting of groups of products and their prices - and assign price plans to specific customers
• Or can give an overall discount to a customer for specific product categories
• Can also have different price plans for different currencies

• Customers can pay on account
• Customers can provide PO number during checkout

• Can assign different tax rates to different products
• Can allow the customer to view prices EX or INC tax
• Can set default EU VAT Number for customers
• Can set certain customers to not be charged tax

• Can create private catalogues for specific customerrs
• Customers can have products specific to them and/or also purchase from the public catalogue too

• Customers can place many small orders during the day
• Web admin can group all their orders into a single order after their close off time for delivery

• Customers can create their own lists of products
• Customers can then order quickly from these lists by adding parts of the list or all of the lists to their basket
• Sales Reps can build lists of products and share these lists out to groups of customers

• Sales Reps and Account Managers can have their own login
• They can search customers and log in as them - and then place orders on their behalf, or create baskets in their accounts for them to complete
• They can build up lists of products with their List Manager either for themselves or for their customers so that they can create orders quickly from their lists
• They will automatically get emailed a copy of each of their customer's orders as they are placed

• For products that are out of stock, customers can request an alert for when the product comes back in stock
• Once the product is back in stock, they will get an email automatically
• Also, when they log in, they will be alerted that there are products in their Back in Stock list that are available to purchase
• Web admins can view the full list of email alerts requested by all customers to see which products have the largest demand for getting back in stock

• Customers can make large orders very quickly
• As well as the List Manager functionality above, they can also fill in an order spreadsheet by just entering product codes and quantities
• They can also add to basket from the list page so that they can create large baskets from the one product list screen

• For customers that make repeat orders, they can view previous orders and create baskets from these orders
• Includes the option to reorder from telephone/offline orders and not just online orders

• When customers view products, they will see the quantities ordered for each product over the last 15 months
• The products that they have ordered before are highlighted too
• Can set up links on their menu bar for the following:
  • Top Products ordered before
  • Top Products that you have not ordered before

• Can display RRP prices to customers
• Option to use a separate RRP price plan
• If using Linked Websites for your customer websites, they can use RRP as their default price on their website

• Can show inner and outer pack sizes
• When adding to basket, the customer is encouraged to order quantities in multiples of these

• Can configure a customer to not be charged shipping

• Can set up multiple logins for customers
• Each login can view their own order history

• Can set up a monthly and/or quarterly budget for accounts so that they are allowed to order on account up to the maximum budget level
• Budgets can be shared across multiple sub-accounts